Works for Patient Files Pro whether or not it has its own passcode. No download needed.
Touch and hold Patient Files Pro's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts Patient Files Pro behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock Patient Files Pro with Face ID
- Find Patient Files Pro on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. Patient Files Pro now asks for authentication every time it opens.
To test it, close Patient Files Pro from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide Patient Files Pro in App Library
- Touch and hold Patient Files Pro's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock Patient Files Pro?
Patient Files Pro is a medical records app, the kind of app that tends to hold personal information you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
A lock answers one question — who can open the app on this iPhone. It does not change what Patient Files Pro sends to its developer; for that, see Patient Files Pro's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time Patient Files Pro opens
- Hide message previews in notifications
- Keep Patient Files Pro's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how Patient Files Pro stores data
- Sync to your iPad or other devices
- Remove Patient Files Pro from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for Patient Files Pro
Health
Health app › your profile picture › Apps › Patient Files Pro. Turn categories on one at a time; the app cannot tell which ones you declined.
Notifications
Settings › Notifications › Patient Files Pro › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
Patient Files Pro's full privacy label
The developer states that no data is collected from this app.
Lock these apps too
After you lock Patient Files Pro
Done. You have applied every control the label points to.
FAQ
Does Patient Files Pro have its own passcode?
What happens to Patient Files Pro's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked Patient Files Pro encrypted?
Why can't I see the Require Face ID option?
Does hiding Patient Files Pro remove it from my purchase history?
Is Patient Files Pro safe? Full privacy report →Does Patient Files Pro track you? →Lock an app: A–Z →All medical apps →