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Is Billings Clinic PatientConnect Safe?

Billings Clinic PatientConnect privacy label · by Billings Clinic · checked November 2026

  • Collects no data
App Privacy label Developer-reported · checked November 1, 2026
Data Not Collected

The developer states that no data is collected from this app.

Short answer

On the label, yes. Billings Clinic PatientConnect's developer reports that it collects no data, which puts it among the 20% of medical records apps we checked with a "Data Not Collected" label. That is a self-declared statement, not an audit, and it does not cover data processed only on your device.

At a glance

Billings Clinic PatientConnect privacy in one look

Data exposure on the label
Data not collected
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Data not collected

Billings Clinic PatientConnect's developer states that the app does not collect any data from this app.

Try it

Did Billings Clinic PatientConnect ask for something?

Pick the permission prompt you saw. We compare it with what Billings Clinic PatientConnect's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on Billings Clinic PatientConnect's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

User Content is not on Billings Clinic PatientConnect's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on Billings Clinic PatientConnect's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

Billings Clinic PatientConnect declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Not on the label

Health & Fitness is not on Billings Clinic PatientConnect's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Reading the label

What Billings Clinic PatientConnect's label means for you

“Data Not Collected” is the cleanest result a label can show. It means the developer states that no data leaves your iPhone in a way the developer or its partners can access for longer than needed to handle a request. Data processed only on your device does not count as collected, so Billings Clinic PatientConnect can still read files or photos you open in it.

The statement is the developer's own. Apple reviews apps but does not audit every label, and analytics or crash-reporting libraries added later can make a label out of date. If Billings Clinic PatientConnect asks you to create an account, upload files or allow tracking, that would not match a no-collection label — and is worth noticing.

Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.

Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. Billings Clinic PatientConnect lists 0 data types, fewer than the average of 4.8 for this group.

Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.

On your iPhone

Settings to check for Billings Clinic PatientConnect

  1. 1

    Health

    Health app › your profile picture › Apps › Billings Clinic PatientConnect. Turn categories on one at a time; the app cannot tell which ones you declined.

  2. 2

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  3. 3

    Notifications

    Settings › Notifications › Billings Clinic PatientConnect › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does Billings Clinic PatientConnect track you?

No tracking declared

There is no “Data Used to Track You” section on Billings Clinic PatientConnect's label.

Does Billings Clinic PatientConnect track you? Full answer and how to stop it →

iOS 18 and later

Lock Billings Clinic PatientConnect behind Face ID

  1. Find Billings Clinic PatientConnect on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Billings Clinic PatientConnect now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Billings Clinic PatientConnect has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Billings Clinic PatientConnect: step-by-step guide →

From the App Store record

About Billings Clinic PatientConnect

DeveloperBillings Clinic
App Store categoryMedical
Latest version102.1.24, released September 2025
First releasedJune 2019
RequiresiOS 16.4 or later
Size36 MB
Age rating17+
Languages2 (EN, ES)
Bundle IDorg.billingsclinic.patientconnect

The current version shipped in September 2025, over a year before our snapshot. Older apps can lag behind iOS privacy features such as limited photo and contact access.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Billings Clinic PatientConnect sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Billings Clinic PatientConnect's developer: Is this app run by my healthcare provider, or a third party?

How it compares

Billings Clinic PatientConnect vs similar medical records apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

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Do it now

Your Billings Clinic PatientConnect privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Billings Clinic PatientConnect's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on Billings Clinic PatientConnect's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3An app with a “Data Not Collected” label cannot read any of your photos.
    Right.
    Not quite.

    It can read photos you give it access to. Processing on your device is not collection; only data sent off the phone counts.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Billings Clinic PatientConnect privacy FAQ

Is Billings Clinic PatientConnect safe to use?
Based on its App Store privacy label, billings Clinic PatientConnect's developer states that the app does not collect any data from this app. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Billings Clinic PatientConnect track you?
No. Billings Clinic PatientConnect's label has no Data Used to Track You section.
What data does Billings Clinic PatientConnect collect?
None, according to the developer's label.
Who makes Billings Clinic PatientConnect?
Billings Clinic, according to the App Store. It was first released in June 2019 and the current version is 102.1.24.
Can I lock Billings Clinic PatientConnect with Face ID?
On iOS 18 or later, touch and hold Billings Clinic PatientConnect's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Billings Clinic PatientConnect compare with other medical records apps?
Across 191 medical records apps with labels in our snapshot, 8% declare tracking and 20% say they collect no data. Billings Clinic PatientConnect lists 0 data types against an average of 4.8.
Is this app run by my healthcare provider, or a third party?
The privacy label cannot answer that. Look for it in Billings Clinic PatientConnect's privacy policy or support pages, linked from the App Store listing. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
How do I delete my data from Billings Clinic PatientConnect?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Billings Clinic PatientConnect on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction