It depends on how you feel about tracking: NeoCertified Secure Email declares data used to track you. The sensitive items are browsing history. In total the label lists 2 data types; 28% of secure email apps we checked declare tracking.
NeoCertified Secure Email privacy in one look
- 1Collects nothing
- 2Not linked
- 3Linked
- 4Tracks you
Built only from the developer's App Store label. It describes disclosure, not tested behaviour.
NeoCertified Secure Email's developer reports using contact info, browsing history to track you across other companies' apps and websites.
Did NeoCertified Secure Email ask for something?
Pick the permission prompt you saw. We compare it with what NeoCertified Secure Email's developer declared.
Location is not on NeoCertified Secure Email's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.
User Content is not on NeoCertified Secure Email's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.
Contacts is not on NeoCertified Secure Email's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.
NeoCertified Secure Email declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.
Health & Fitness is not on NeoCertified Secure Email's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.
A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.
What NeoCertified Secure Email collects, explained
| Data type | What it covers | Where to limit it |
|---|---|---|
| Browsing HistorySensitiveUsed to track youLinked to you | Websites and other content you viewed that is not part of the app. | In browsers, use private tabs and clear history; Settings › Apps › Safari has Safari's own controls. |
| Contact InfoUsed to track youLinked to youNot linked to you | Your name, email address, phone number or postal address. | Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences. |
What NeoCertified Secure Email's label means for you
NeoCertified Secure Email's label has 2 types under “Data Used to Track You”, 2 types under “Data Linked to You”, 1 type under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.
Tracking is the declaration that most separates apps. It means contact info, browsing history from NeoCertified Secure Email can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.
The items that deserve the most attention are browsing history. Browsing history is a detailed record of interests. It is expected from browsers and content blockers and unusual elsewhere.
Email apps see every message and contact. Third-party mail clients may route mail through their own servers to offer features like push or AI summaries. Check whether the client connects to your provider directly or stores your mail on its servers.
Among the 141 secure email apps in our snapshot with a label, 28% declare tracking, 60% collect data linked to you and 23% say they collect nothing. NeoCertified Secure Email lists 2 data types, about the same as the average of 2.9 for this group.
Business apps often handle other people's data — clients, colleagues and customers — so what they collect can affect more than you.
Settings to check for NeoCertified Secure Email
- 1
Tracking
Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.
- 2
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
- 3
Lock the app
On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.
- 4
Notifications
Settings › Notifications › NeoCertified Secure Email › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
Does NeoCertified Secure Email track you?
Contact info and browsing history. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.
Does NeoCertified Secure Email track you? Full answer and how to stop it →
Lock NeoCertified Secure Email behind Face ID
- Find NeoCertified Secure Email on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. NeoCertified Secure Email now asks for authentication every time it opens.
The lock is an iPhone feature, so it works whether or not NeoCertified Secure Email has a passcode of its own. It does not change what the app sends to its developer.
Lock or hide NeoCertified Secure Email: step-by-step guide →
About NeoCertified Secure Email
| Developer | NeoCertified, LLC |
| App Store category | Business (also Productivity) |
| Latest version | 2.0, released May 2025 |
| First released | April 2018 |
| Requires | iOS 12.0 or later |
| Size | 8 MB |
| Age rating | 4+ |
| Languages | 1 (EN) |
| Bundle ID | com.NeoCertified.SecureEmail |
The current version shipped in May 2025, over a year before our snapshot. Older apps can lag behind iOS privacy features such as limited photo and contact access.
What the label cannot tell you
- A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what NeoCertified Secure Email sends.
- It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
- Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
- Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
- Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.
The question to ask NeoCertified Secure Email's developer: Does my email pass through the app maker's servers?
NeoCertified Secure Email vs similar secure email apps
- Chuck
- iMailG
- GMX
- Canary Mail
- Certifient Secure Email
- Blue Mail
- NeoCertified Secure Email (this app)
- Proton VPN
Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.
Look up any of our apps in seconds, or put two labels side by side.
Apps similar to NeoCertified Secure Email
All secure email apps → Who tracks you? A–Z → Apps that collect browsing history → Privacy label decoder →
Your NeoCertified Secure Email privacy checklist
Done. You have applied every control the label points to.
True or false?
- Right.Not quite.
True: it lists contact info and browsing history under Data Used to Track You.
- Right.Not quite.
Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.
- Right.Not quite.
True: Browsing History appears on its label.
- Right.Not quite.
It is collected and sent; the developer says it is de-identified rather than tied to your account or device.
- Right.Not quite.
Apple's rules require apps to work the same whether or not you allow tracking.