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Is UGREEN NAS Safe?

UGREEN NAS privacy label · by UGREEN GROUP LIMITED · checked November 2026

  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
2types
Not linked to you
0types

None declared

Short answer

Mostly a question of trust: UGREEN NAS collects data linked to you but declares no tracking. None of it falls in Apple's most sensitive categories (health, financial, location, contacts or your own content). In total the label lists 2 data types; 72% of video storage apps we checked declare tracking.

At a glance

UGREEN NAS privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

UGREEN NAS collects 2 data types tied to your identity but declares no tracking.

Try it

Did UGREEN NAS ask for something?

Pick the permission prompt you saw. We compare it with what UGREEN NAS' developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on UGREEN NAS' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

User Content is not on UGREEN NAS' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on UGREEN NAS' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

UGREEN NAS declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Not on the label

Health & Fitness is not on UGREEN NAS' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What UGREEN NAS collects, explained

Data typeWhat it coversWhere to limit it
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Reading the label

What UGREEN NAS' label means for you

UGREEN NAS' label has 2 types under “Data Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

UGREEN NAS declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — contact info and identifiers — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

None of the data types fall into the categories most people consider sensitive: health, financial information, precise location, contacts, browsing history or the content you create.

Video storage apps upload large personal files, often including faces and voices of other people. Check upload settings over cellular, who can access shared videos and how to delete a video from the server, not just the app.

Among the 108 video storage apps in our snapshot with a label, 72% declare tracking, 80% collect data linked to you and 14% say they collect nothing. UGREEN NAS lists 2 data types, about the same as the average of 2.9 for this group.

Utilities range from calculators to VPNs, so their labels vary more than any other category. A simple tool that collects identifiers and usage data for tracking is a sign of advertising SDKs.

On your iPhone

Settings to check for UGREEN NAS

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › UGREEN NAS › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does UGREEN NAS track you?

No tracking declared

There is no “Data Used to Track You” section on UGREEN NAS' label.

Does UGREEN NAS track you? Full answer and how to stop it →

iOS 18 and later

Lock UGREEN NAS behind Face ID

  1. Find UGREEN NAS on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. UGREEN NAS now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not UGREEN NAS has a passcode of its own. It does not change what the app sends to its developer.

From the App Store record

About UGREEN NAS

DeveloperUGREEN GROUP LIMITED
App Store categoryUtilities (also Lifestyle)
Latest version1.20.12, released October 2026
First releasedMay 2024
RequiresiOS 15.0 or later
Size725 MB
Age rating4+
Languages11 (NL, EN, FR, DE, IT, JA, KO, PT…)
Bundle IDcom.ugreen.pro

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what UGREEN NAS sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask UGREEN NAS' developer: When I delete a video, is it deleted from the server too?

How it compares

UGREEN NAS vs similar video storage apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

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All video storage apps → Who tracks you? A–Z → Apps that collect contact info → Privacy label decoder →

Do it now

Your UGREEN NAS privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1UGREEN NAS' privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on UGREEN NAS' label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3UGREEN NAS collects Contact Info.
    Right.
    Not quite.

    True: Contact Info appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

UGREEN NAS privacy FAQ

Is UGREEN NAS safe to use?
Based on its App Store privacy label, uGREEN NAS collects 2 data types tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does UGREEN NAS track you?
No. UGREEN NAS' label has no Data Used to Track You section.
What data does UGREEN NAS collect?
Contact info and identifiers. Of these, contact info and identifiers are linked to your identity.
Who makes UGREEN NAS?
UGREEN GROUP LIMITED, according to the App Store. It was first released in May 2024 and the current version is 1.20.12.
Can I lock UGREEN NAS with Face ID?
On iOS 18 or later, touch and hold UGREEN NAS' icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock. If you don't see the option, update iOS.
How does UGREEN NAS compare with other video storage apps?
Across 108 video storage apps with labels in our snapshot, 72% declare tracking and 14% say they collect no data. UGREEN NAS lists 2 data types against an average of 2.9.
When I delete a video, is it deleted from the server too?
The privacy label cannot answer that. Look for it in UGREEN NAS' privacy policy or support pages, linked from the App Store listing. Check upload settings over cellular, who can access shared videos and how to delete a video from the server, not just the app.
How do I delete my data from UGREEN NAS?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.

For photos and documents you choose to keep apart from your main library, see VaultForYou.

Facts on this page come from UGREEN NAS on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction