Works for Commure Ambient whether or not it has its own passcode. No download needed.
Touch and hold Commure Ambient's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts Commure Ambient behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock Commure Ambient with Face ID
- Find Commure Ambient on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. Commure Ambient now asks for authentication every time it opens.
To test it, close Commure Ambient from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide Commure Ambient in App Library
- Touch and hold Commure Ambient's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock Commure Ambient?
Commure Ambient's privacy label lists user content — the kind of data you would not want on screen if someone borrows your unlocked phone. Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
A lock answers one question — who can open the app on this iPhone. It does not change what Commure Ambient sends to its developer; for that, see Commure Ambient's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time Commure Ambient opens
- Hide message previews in notifications
- Keep Commure Ambient's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how Commure Ambient stores data
- Sync to your iPad or other devices
- Remove Commure Ambient from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for Commure Ambient
Photos
Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.
Health
Health app › your profile picture › Apps › Commure Ambient. Turn categories on one at a time; the app cannot tell which ones you declined.
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
Notifications
Settings › Notifications › Commure Ambient › Show Previews: When Unlocked keeps message and account details off the Lock Screen.
Commure Ambient's full privacy label
None declared
None declared
Lock these apps too
After you lock Commure Ambient
Done. You have applied every control the label points to.
FAQ
Does Commure Ambient have its own passcode?
What happens to Commure Ambient's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked Commure Ambient encrypted?
Why can't I see the Require Face ID option?
Does hiding Commure Ambient remove it from my purchase history?
Is Commure Ambient safe? Full privacy report →Does Commure Ambient track you? →Lock an app: A–Z →All medical apps →