Works for TigerConnect whether or not it has its own passcode. No download needed.
Touch and hold TigerConnect's icon, tap Require Face ID, then confirm. On iOS 18 and later that puts TigerConnect behind Face ID, Touch ID or your passcode; choose Hide and Require Face ID instead to move it into App Library's Hidden folder as well.
Lock TigerConnect with Face ID
- Find TigerConnect on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. TigerConnect now asks for authentication every time it opens.
To test it, close TigerConnect from the App Switcher and open it again. You should see the Face ID prompt before any content appears.
Hide TigerConnect in App Library
- Touch and hold TigerConnect's icon and tap Require Face ID.
- Choose Hide and Require Face ID instead of Require Face ID.
- Confirm. The icon leaves your Home Screen and moves to the Hidden folder at the bottom of App Library.
- To open it later, swipe to App Library, tap Hidden and authenticate.
Hiding also locks the app. To undo either, touch and hold the icon again and choose Don't Require Face ID.
Why lock TigerConnect?
TigerConnect is a secure messenger, the kind of app that tends to hold personal information you would not want on screen if someone borrows your unlocked phone. Messengers see who you talk to as well as what you say. Even with end-to-end encrypted content, contact lists and metadata can be collected and linked to you.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
A lock answers one question — who can open the app on this iPhone. It does not change what TigerConnect sends to its developer; for that, see TigerConnect's full privacy report.
What the lock does and does not do
It does
- Ask for Face ID, Touch ID or passcode every time TigerConnect opens
- Hide message previews in notifications
- Keep TigerConnect's content out of Spotlight and Siri suggestions
- With Hide, remove the icon from the Home Screen
It does not
- Stop someone who knows your passcode
- Encrypt or change how TigerConnect stores data
- Sync to your iPad or other devices
- Remove TigerConnect from purchase history or Screen Time reports
Don't see Require Face ID?
- Update to iOS 18 or later in Settings › General › Software Update.
- Make sure a passcode is set in Settings › Face ID & Passcode; the lock needs one.
- Some Apple apps (Settings, Calculator, Camera, Maps, Find My, Clock) cannot be locked or hidden.
- If your iPhone is managed by work or school, the option may be restricted.
Other settings worth checking for TigerConnect
Tracking
Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.
Contacts
Settings › Privacy & Security › Contacts. Limited Access shares only the people you select instead of your whole address book.
Health
Health app › your profile picture › Apps › TigerConnect. Turn categories on one at a time; the app cannot tell which ones you declined.
Microphone & camera
Settings › Privacy & Security › Microphone and Camera. The orange and green dots in the status bar show when either is in use.
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
TigerConnect's full privacy label
None declared
None declared
Lock these apps too
After you lock TigerConnect
Done. You have applied every control the label points to.
FAQ
Does TigerConnect have its own passcode?
What happens to TigerConnect's notifications when it is locked?
Can someone who knows my passcode open a locked app?
Is a locked TigerConnect encrypted?
Why can't I see the Require Face ID option?
Does hiding TigerConnect remove it from my purchase history?
Is TigerConnect safe? Full privacy report →Does TigerConnect track you? →Lock an app: A–Z →All medical apps →