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Is First Horizon Mobile Banking Safe?

First Horizon Mobile Banking privacy label · by First Horizon Bank · checked November 2026

  • Collects location
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
1type
Not linked to you
2types
Short answer

Mostly a question of trust: First Horizon Mobile Banking collects data linked to you but declares no tracking. The sensitive items are location. In total the label lists 3 data types; 17% of banking apps we checked declare tracking.

At a glance

First Horizon Mobile Banking privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

First Horizon Mobile Banking collects 1 data type tied to your identity but declares no tracking.

Try it

Did First Horizon Mobile Banking ask for something?

Pick the permission prompt you saw. We compare it with what First Horizon Mobile Banking's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Matches the label

First Horizon Mobile Banking lists Location on its label. Choose While Using and turn off Precise Location if the feature works without it.

Not on the label

User Content is not on First Horizon Mobile Banking's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on First Horizon Mobile Banking's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

First Horizon Mobile Banking declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Not on the label

Health & Fitness is not on First Horizon Mobile Banking's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What First Horizon Mobile Banking collects, explained

Data typeWhat it coversWhere to limit it
LocationSensitiveNot linked to you Where your phone is, either precisely (street level) or approximately (city or area). Settings › Privacy & Security › Location Services: choose Never or While Using, and turn off Precise Location if the app does not need it.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What First Horizon Mobile Banking's label means for you

First Horizon Mobile Banking's label has 1 type under “Data Linked to You”, 2 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

First Horizon Mobile Banking declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — identifiers — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are location. Location history reveals home, work and routines. Precise location deserves the most scrutiny.

Banking apps must collect identity and financial data to work; that is expected. Tracking declarations and third-party advertising SDKs are what to compare. Turn on the app's own biometric login and transaction alerts, and download banking apps only from the bank's own developer account.

Among the 196 banking apps in our snapshot with a label, 17% declare tracking, 91% collect data linked to you and 3% say they collect nothing. First Horizon Mobile Banking lists 3 data types, fewer than the average of 6.6 for this group.

Finance apps need identity and financial data to function. Expect Contact Info and Financial Info; compare apps on tracking and third-party advertising instead.

On your iPhone

Settings to check for First Horizon Mobile Banking

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Location

    Settings › Privacy & Security › Location Services › First Horizon Mobile Banking. Choose While Using or Never, and switch off Precise Location if a city-level answer is enough.

  3. 3

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  4. 4

    Notifications

    Settings › Notifications › First Horizon Mobile Banking › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does First Horizon Mobile Banking track you?

No tracking declared

There is no “Data Used to Track You” section on First Horizon Mobile Banking's label.

Does First Horizon Mobile Banking track you? Full answer and how to stop it →

iOS 18 and later

Lock First Horizon Mobile Banking behind Face ID

  1. Find First Horizon Mobile Banking on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. First Horizon Mobile Banking now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not First Horizon Mobile Banking has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide First Horizon Mobile Banking: step-by-step guide →

From the App Store record

About First Horizon Mobile Banking

DeveloperFirst Horizon Bank
App Store categoryFinance
Latest version5.3.71, released August 2026
First releasedJuly 2010
RequiresiOS 15.1 or later
Size42 MB
Age rating4+
Languages1 (EN)
Bundle IDcom.firsttennessee.mbanking

The current version shipped in August 2026. That is recent enough that the label should reflect current practices, but check the App Store page again before relying on it.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what First Horizon Mobile Banking sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask First Horizon Mobile Banking's developer: Is this app published by my bank's verified developer account?

How it compares

First Horizon Mobile Banking vs similar banking apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

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All banking apps → Who tracks you? A–Z → Apps that collect location → Privacy label decoder →

Do it now

Your First Horizon Mobile Banking privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1First Horizon Mobile Banking's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on First Horizon Mobile Banking's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3First Horizon Mobile Banking collects Location.
    Right.
    Not quite.

    True: Location appears on its label, in the Not Linked to You section.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

First Horizon Mobile Banking privacy FAQ

Is First Horizon Mobile Banking safe to use?
Based on its App Store privacy label, first Horizon Mobile Banking collects 1 data type tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does First Horizon Mobile Banking track you?
No. First Horizon Mobile Banking's label has no Data Used to Track You section.
What data does First Horizon Mobile Banking collect?
Location, identifiers and diagnostics. Of these, identifiers is linked to your identity.
Who makes First Horizon Mobile Banking?
First Horizon Bank, according to the App Store. It was first released in July 2010 and the current version is 5.3.71.
Can I lock First Horizon Mobile Banking with Face ID?
On iOS 18 or later, touch and hold First Horizon Mobile Banking's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does First Horizon Mobile Banking compare with other banking apps?
Across 196 banking apps with labels in our snapshot, 17% declare tracking and 3% say they collect no data. First Horizon Mobile Banking lists 3 data types against an average of 6.6.
Is this app published by my bank's verified developer account?
The privacy label cannot answer that. Look for it in First Horizon Mobile Banking's privacy policy or support pages, linked from the App Store listing. Turn on the app's own biometric login and transaction alerts, and download banking apps only from the bank's own developer account.
How do I delete my data from First Horizon Mobile Banking?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from First Horizon Mobile Banking on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction