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Is itsme Safe?

itsme privacy label · by Belgian Mobile ID SA · checked November 2026

  • Collects location
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
2types
Not linked to you
3types
Short answer

Mostly a question of trust: itsme collects data linked to you but declares no tracking. The sensitive items are location. In total the label lists 5 data types; 25% of digital wallets we checked declare tracking.

At a glance

itsme privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

itsme collects 2 data types tied to your identity but declares no tracking.

Try it

Did itsme ask for something?

Pick the permission prompt you saw. We compare it with what itsme's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Matches the label

itsme lists Location on its label. Choose While Using and turn off Precise Location if the feature works without it.

Not on the label

User Content is not on itsme's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on itsme's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

itsme declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Not on the label

Health & Fitness is not on itsme's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What itsme collects, explained

Data typeWhat it coversWhere to limit it
LocationSensitiveNot linked to you Where your phone is, either precisely (street level) or approximately (city or area). Settings › Privacy & Security › Location Services: choose Never or While Using, and turn off Precise Location if the app does not need it.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataNot linked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What itsme's label means for you

itsme's label has 2 types under “Data Linked to You”, 3 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

itsme declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — contact info and identifiers — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are location. Location history reveals home, work and routines. Precise location deserves the most scrutiny.

Wallet apps hold payment details, passes or crypto keys. Financial data on the label is expected; tracking alongside it is the thing to compare. Back up recovery phrases offline for crypto wallets, and use Apple Pay where a card wallet is optional.

Among the 173 digital wallets in our snapshot with a label, 25% declare tracking, 55% collect data linked to you and 28% say they collect nothing. itsme lists 5 data types, more than the average of 3.3 for this group.

Utilities range from calculators to VPNs, so their labels vary more than any other category. A simple tool that collects identifiers and usage data for tracking is a sign of advertising SDKs.

On your iPhone

Settings to check for itsme

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Location

    Settings › Privacy & Security › Location Services › itsme. Choose While Using or Never, and switch off Precise Location if a city-level answer is enough.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › itsme › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does itsme track you?

No tracking declared

There is no “Data Used to Track You” section on itsme's label.

Does itsme track you? Full answer and how to stop it →

iOS 18 and later

Lock itsme behind Face ID

  1. Find itsme on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. itsme now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not itsme has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide itsme: step-by-step guide →

From the App Store record

About itsme

DeveloperBelgian Mobile ID SA
App Store categoryUtilities
Latest version4.32.0, released October 2026
First releasedDecember 2023
RequiresiOS 16.0 or later
Size177 MB
Age rating4+
Languages4 (NL, EN, FR, DE)
Bundle IDbe.bmid.itsme

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what itsme sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask itsme's developer: If I lose my phone, how do I lock or recover the wallet?

How it compares

itsme vs similar digital wallets

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

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All digital wallets → Who tracks you? A–Z → Apps that collect location → Privacy label decoder →

Do it now

Your itsme privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1itsme's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on itsme's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3itsme collects Location.
    Right.
    Not quite.

    True: Location appears on its label, in the Not Linked to You section.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

itsme privacy FAQ

Is itsme safe to use?
Based on its App Store privacy label, itsme collects 2 data types tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does itsme track you?
No. itsme's label has no Data Used to Track You section.
What data does itsme collect?
Location, contact info, identifiers, usage data and diagnostics. Of these, contact info and identifiers are linked to your identity.
Who makes itsme?
Belgian Mobile ID SA, according to the App Store. It was first released in December 2023 and the current version is 4.32.0.
Can I lock itsme with Face ID?
On iOS 18 or later, touch and hold itsme's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does itsme compare with other digital wallets?
Across 173 digital wallets with labels in our snapshot, 25% declare tracking and 28% say they collect no data. itsme lists 5 data types against an average of 3.3.
If I lose my phone, how do I lock or recover the wallet?
The privacy label cannot answer that. Look for it in itsme's privacy policy or support pages, linked from the App Store listing. Back up recovery phrases offline for crypto wallets, and use Apple Pay where a card wallet is optional.
How do I delete my data from itsme?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from itsme on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction