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Is MyCareRec Safe?

MyCareRec privacy label · by Health eServe LLC · checked November 2026

  • Collects health data
  • Not updated in 2+ years
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Not linked to you
0types

None declared

Short answer

Mostly a question of trust: MyCareRec collects data linked to you but declares no tracking. The sensitive items are health and fitness. In total the label lists 3 data types; 8% of medical records apps we checked declare tracking.

At a glance

MyCareRec privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

MyCareRec collects 3 data types tied to your identity but declares no tracking.

Try it

Did MyCareRec ask for something?

Pick the permission prompt you saw. We compare it with what MyCareRec's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on MyCareRec's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

User Content is not on MyCareRec's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not on the label

Contacts is not on MyCareRec's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

MyCareRec declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Matches the label

MyCareRec lists Health & Fitness on its label, linked to you. Approve Health categories one at a time in the Health app.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What MyCareRec collects, explained

Data typeWhat it coversWhere to limit it
Health & FitnessSensitiveLinked to you Health and medical records, HealthKit data, and fitness or exercise data. Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Reading the label

What MyCareRec's label means for you

MyCareRec's label has 3 types under “Data Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

MyCareRec declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — health and fitness, contact info and identifiers — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are health and fitness. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.

Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.

Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. MyCareRec lists 3 data types, fewer than the average of 4.8 for this group.

Health and fitness apps can read Apple Health data only for categories you approve, one by one. What they collect themselves is shown on the label.

On your iPhone

Settings to check for MyCareRec

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Health

    Health app › your profile picture › Apps › MyCareRec. Turn categories on one at a time; the app cannot tell which ones you declined.

  3. 3

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  4. 4

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  5. 5

    Notifications

    Settings › Notifications › MyCareRec › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does MyCareRec track you?

No tracking declared

There is no “Data Used to Track You” section on MyCareRec's label.

Does MyCareRec track you? Full answer and how to stop it →

iOS 18 and later

Lock MyCareRec behind Face ID

  1. Find MyCareRec on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. MyCareRec now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not MyCareRec has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide MyCareRec: step-by-step guide →

From the App Store record

About MyCareRec

DeveloperHealth eServe LLC
App Store categoryHealth & Fitness (also Medical)
Latest version3.1.1, released September 2024
First releasedMarch 2023
RequiresiOS 12.0 or later
Size86 MB
Age rating17+
Languages1 (EN)
Bundle IDcom.healtheserve.mycarerec

The current version shipped in September 2024, 2 years before our snapshot. Apps that are not updated may not support newer iOS privacy controls, and an abandoned app will not get security fixes.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what MyCareRec sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask MyCareRec's developer: Is this app run by my healthcare provider, or a third party?

How it compares

MyCareRec vs similar medical records apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to MyCareRec

All medical records apps → Who tracks you? A–Z → Apps that collect health & fitness → Privacy label decoder →

Do it now

Your MyCareRec privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1MyCareRec's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on MyCareRec's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3MyCareRec collects Health & Fitness.
    Right.
    Not quite.

    True: Health & Fitness appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

MyCareRec privacy FAQ

Is MyCareRec safe to use?
Based on its App Store privacy label, myCareRec collects 3 data types tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does MyCareRec track you?
No. MyCareRec's label has no Data Used to Track You section.
What data does MyCareRec collect?
Health and fitness, contact info and identifiers. Of these, health and fitness, contact info and identifiers are linked to your identity.
Who makes MyCareRec?
Health eServe LLC, according to the App Store. It was first released in March 2023 and the current version is 3.1.1.
Can I lock MyCareRec with Face ID?
On iOS 18 or later, touch and hold MyCareRec's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does MyCareRec compare with other medical records apps?
Across 191 medical records apps with labels in our snapshot, 8% declare tracking and 20% say they collect no data. MyCareRec lists 3 data types against an average of 4.8.
Is this app run by my healthcare provider, or a third party?
The privacy label cannot answer that. Look for it in MyCareRec's privacy policy or support pages, linked from the App Store listing. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
How do I delete my data from MyCareRec?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from MyCareRec on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction