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Is Neatly: Record Doctor Visits Safe?

Neatly: Record Doctor Visits privacy label · by neatly health Inc. · checked November 2026

  • Collects health data
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
7types
Not linked to you
1type
Short answer

Mostly a question of trust: Neatly: Record Doctor Visits collects data linked to you but declares no tracking. The sensitive items are health and fitness, sensitive info and user content. In total the label lists 7 data types; 8% of medical records apps we checked declare tracking.

At a glance

Neatly: Record Doctor Visits privacy in one look

Data exposure on the label
Linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Linked to you, no tracking

Neatly: Record Doctor Visits collects 7 data types tied to your identity but declares no tracking.

Try it

Did Neatly: Record Doctor Visits ask for something?

Pick the permission prompt you saw. We compare it with what Neatly: Record Doctor Visits' developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on Neatly: Record Doctor Visits' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

Neatly: Record Doctor Visits lists User Content on its label, linked to you. Choose Limited Access and pick only the photos you want to share.

Not on the label

Contacts is not on Neatly: Record Doctor Visits' label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Not declared on the label

Neatly: Record Doctor Visits declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Matches the label

Neatly: Record Doctor Visits lists Health & Fitness on its label, linked to you. Approve Health categories one at a time in the Health app.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What Neatly: Record Doctor Visits collects, explained

Data typeWhat it coversWhere to limit it
Health & FitnessSensitiveLinked to youNot linked to you Health and medical records, HealthKit data, and fitness or exercise data. Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness.
Sensitive InfoSensitiveLinked to you Racial or ethnic data, sexual orientation, pregnancy, disability, beliefs, union membership, genetic or biometric data. Share only what the app needs and check whether the label lists this data as linked to you.
User ContentSensitiveLinked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Contact InfoLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataLinked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsLinked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What Neatly: Record Doctor Visits' label means for you

Neatly: Record Doctor Visits' label has 7 types under “Data Linked to You”, 1 type under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Neatly: Record Doctor Visits declares no tracking, which means the developer says it does not combine your data with other companies' data for advertising or sell it to data brokers. The data linked to you — health and fitness, sensitive info, user content, contact info, identifiers, usage data and diagnostics — is still tied to your identity, typically through an account, and is covered by the developer's privacy policy and retention rules.

The items that deserve the most attention are health and fitness, sensitive info and user content. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.

Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.

Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. Neatly: Record Doctor Visits lists 7 data types, more than the average of 4.8 for this group.

Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.

On your iPhone

Settings to check for Neatly: Record Doctor Visits

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Health

    Health app › your profile picture › Apps › Neatly: Record Doctor Visits. Turn categories on one at a time; the app cannot tell which ones you declined.

  4. 4

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  5. 5

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  6. 6

    Notifications

    Settings › Notifications › Neatly: Record Doctor Visits › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does Neatly: Record Doctor Visits track you?

No tracking declared

There is no “Data Used to Track You” section on Neatly: Record Doctor Visits' label.

Does Neatly: Record Doctor Visits track you? Full answer and how to stop it →

iOS 18 and later

Lock Neatly: Record Doctor Visits behind Face ID

  1. Find Neatly: Record Doctor Visits on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Neatly: Record Doctor Visits now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Neatly: Record Doctor Visits has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Neatly: Record Doctor Visits: step-by-step guide →

From the App Store record

About Neatly: Record Doctor Visits

Developerneatly health Inc.
App Store categoryMedical (also Health & Fitness)
Latest version4.1.0, released August 2026
First releasedOctober 2025
RequiresiOS 15.1 or later
Size57 MB
Age rating17+
Languages1 (EN)
Bundle IDapp.neatlyhealth.neatly

The current version shipped in August 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Neatly: Record Doctor Visits sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Neatly: Record Doctor Visits' developer: Is this app run by my healthcare provider, or a third party?

How it compares

Neatly: Record Doctor Visits vs similar medical records apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

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All medical records apps → Who tracks you? A–Z → Apps that collect health & fitness → Privacy label decoder →

Do it now

Your Neatly: Record Doctor Visits privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Neatly: Record Doctor Visits' privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on Neatly: Record Doctor Visits' label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3Neatly: Record Doctor Visits collects Health & Fitness.
    Right.
    Not quite.

    True: Health & Fitness appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Neatly: Record Doctor Visits privacy FAQ

Is Neatly: Record Doctor Visits safe to use?
Based on its App Store privacy label, neatly: Record Doctor Visits collects 7 data types tied to your identity but declares no tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Neatly: Record Doctor Visits track you?
No. Neatly: Record Doctor Visits' label has no Data Used to Track You section.
What data does Neatly: Record Doctor Visits collect?
Health and fitness, sensitive info, user content, contact info, identifiers, usage data and diagnostics. Of these, health and fitness, sensitive info, user content, contact info, identifiers, usage data and diagnostics are linked to your identity.
Who makes Neatly: Record Doctor Visits?
neatly health Inc., according to the App Store. It was first released in October 2025 and the current version is 4.1.0.
Can I lock Neatly: Record Doctor Visits with Face ID?
On iOS 18 or later, touch and hold Neatly: Record Doctor Visits' icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Neatly: Record Doctor Visits compare with other medical records apps?
Across 191 medical records apps with labels in our snapshot, 8% declare tracking and 20% say they collect no data. Neatly: Record Doctor Visits lists 7 data types against an average of 4.8.
Is this app run by my healthcare provider, or a third party?
The privacy label cannot answer that. Look for it in Neatly: Record Doctor Visits' privacy policy or support pages, linked from the App Store listing. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
How do I delete my data from Neatly: Record Doctor Visits?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Neatly: Record Doctor Visits on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction