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Is Ada Safe?

Ada privacy label · by Ada Health GmbH · checked November 2026

  • Tracks you
  • Collects location
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Short answer

It depends on how you feel about tracking: Ada declares data used to track you. The sensitive items are health and fitness, sensitive info, location and user content. In total the label lists 9 data types; 8% of medical records apps we checked declare tracking.

At a glance

Ada privacy in one look

Data exposure on the label
Used to track you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Tracks you

Ada's developer reports using location, contact info, user content, identifiers, usage data to track you across other companies' apps and websites.

Try it

Did Ada ask for something?

Pick the permission prompt you saw. We compare it with what Ada's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Matches the label

Ada lists Location on its label, including for tracking. Choose While Using and turn off Precise Location if the feature works without it.

Matches the label

Ada lists User Content on its label, including for tracking. Choose Limited Access and pick only the photos you want to share.

Not on the label

Contacts is not on Ada's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Expected — and you can decline

Ada declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.

Matches the label

Ada lists Health & Fitness on its label, linked to you. Approve Health categories one at a time in the Health app.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What Ada collects, explained

Data typeWhat it coversWhere to limit it
Health & FitnessSensitiveLinked to you Health and medical records, HealthKit data, and fitness or exercise data. Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness.
Sensitive InfoSensitiveLinked to you Racial or ethnic data, sexual orientation, pregnancy, disability, beliefs, union membership, genetic or biometric data. Share only what the app needs and check whether the label lists this data as linked to you.
LocationSensitiveUsed to track youLinked to you Where your phone is, either precisely (street level) or approximately (city or area). Settings › Privacy & Security › Location Services: choose Never or While Using, and turn off Precise Location if the app does not need it.
User ContentSensitiveUsed to track youLinked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Search HistoryLinked to you Searches you run inside the app. Look for a clear-history or private-search option in the app.
Contact InfoUsed to track youLinked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersUsed to track youLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataUsed to track youLinked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsLinked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What Ada's label means for you

Ada's label has 5 types under “Data Used to Track You”, 9 types under “Data Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Tracking is the declaration that most separates apps. It means location, contact info, user content, identifiers, usage data from Ada can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.

The items that deserve the most attention are health and fitness, sensitive info, location and user content. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.

Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.

Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. Ada lists 9 data types, more than the average of 4.8 for this group.

Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.

On your iPhone

Settings to check for Ada

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Location

    Settings › Privacy & Security › Location Services › Ada. Choose While Using or Never, and switch off Precise Location if a city-level answer is enough.

  3. 3

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  4. 4

    Health

    Health app › your profile picture › Apps › Ada. Turn categories on one at a time; the app cannot tell which ones you declined.

  5. 5

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  6. 6

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

Cross-app tracking

Does Ada track you?

Yes — 5 data types

Location, contact info, user content, identifiers and usage data. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.

Does Ada track you? Full answer and how to stop it →

iOS 18 and later

Lock Ada behind Face ID

  1. Find Ada on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. Ada now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not Ada has a passcode of its own. It does not change what the app sends to its developer.

Lock or hide Ada: step-by-step guide →

From the App Store record

About Ada

DeveloperAda Health GmbH
App Store categoryMedical (also Health & Fitness)
Latest version4.4.7, released October 2026
First releasedFebruary 2017
RequiresiOS 15.1 or later
Size55 MB
Age rating17+
Languages1 (EN)
Bundle IDnet.medx.Ada.production

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what Ada sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask Ada's developer: Is this app run by my healthcare provider, or a third party?

How it compares

Ada vs similar medical records apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to Ada

All medical records apps → Who tracks you? A–Z → Apps that collect health & fitness → Privacy label decoder →

Do it now

Your Ada privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1Ada's privacy label says it uses data to track you.
    Right.
    Not quite.

    True: it lists location, contact info, user content, identifiers and usage data under Data Used to Track You.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3Ada collects Health & Fitness.
    Right.
    Not quite.

    True: Health & Fitness appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

Ada privacy FAQ

Is Ada safe to use?
Based on its App Store privacy label, ada's developer reports using location, contact info, user content, identifiers, usage data to track you across other companies' apps and websites. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does Ada track you?
Yes. Its label lists location, contact info, user content, identifiers and usage data under Data Used to Track You. You can decline at the iOS tracking prompt.
What data does Ada collect?
Health and fitness, sensitive info, location, user content, search history, contact info, identifiers, usage data and diagnostics. Of these, health and fitness, sensitive info, location, user content, search history, contact info, identifiers, usage data and diagnostics are linked to your identity.
Who makes Ada?
Ada Health GmbH, according to the App Store. It was first released in February 2017 and the current version is 4.4.7.
Can I lock Ada with Face ID?
On iOS 18 or later, touch and hold Ada's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock.
How does Ada compare with other medical records apps?
Across 191 medical records apps with labels in our snapshot, 8% declare tracking and 20% say they collect no data. Ada lists 9 data types against an average of 4.8.
Is this app run by my healthcare provider, or a third party?
The privacy label cannot answer that. Look for it in Ada's privacy policy or support pages, linked from the App Store listing. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
How do I delete my data from Ada?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.
Facts on this page come from Ada on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction