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Is IDrive Online Backup Safe?

IDrive Online Backup privacy label · by IDrive Incorporated · checked November 2026

  • Nothing linked to you
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
0types

None declared

Linked to you
0types

None declared

Short answer

On the label it is low-risk: IDrive Online Backup collects some data but says none of it is linked to you or used for tracking. The sensitive items are contacts and user content. In total the label lists 6 data types; 29% of cloud storage apps we checked declare tracking.

At a glance

IDrive Online Backup privacy in one look

Data exposure on the label
Not linked to you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Not linked to you

IDrive Online Backup collects some data but says none of it is linked to your identity, and none is used for tracking.

Try it

Did IDrive Online Backup ask for something?

Pick the permission prompt you saw. We compare it with what IDrive Online Backup's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on IDrive Online Backup's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

IDrive Online Backup lists User Content on its label. Choose Limited Access and pick only the photos you want to share.

Matches the label

IDrive Online Backup lists Contacts on its label. Limited Access shares selected contacts instead of your whole address book.

Not declared on the label

IDrive Online Backup declares no tracking, so a tracking prompt would contradict its label. Decline it, and consider reporting the mismatch to Apple.

Not on the label

Health & Fitness is not on IDrive Online Backup's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What IDrive Online Backup collects, explained

Data typeWhat it coversWhere to limit it
ContactsSensitiveNot linked to you The people in your address book or social graph. Settings › Privacy & Security › Contacts: choose Limited Access to share only selected people, or None.
User ContentSensitiveNot linked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
Contact InfoNot linked to you Your name, email address, phone number or postal address. Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences.
IdentifiersNot linked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataNot linked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What IDrive Online Backup's label means for you

IDrive Online Backup's label has 6 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Every type on IDrive Online Backup's label is in the “not linked” section, so the developer says the data is stripped of anything that identifies you before it is used. That is typical of anonymous analytics and crash reporting. Not linked is still collected: the data leaves your phone.

The items that deserve the most attention are contacts and user content. Uploading contacts shares other people's details, not just yours.

Cloud storage apps exist to move your files off the phone, so collecting user content is expected. What differs is encryption, sharing defaults and what the provider can read. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.

Among the 170 cloud storage apps in our snapshot with a label, 29% declare tracking, 64% collect data linked to you and 24% say they collect nothing. IDrive Online Backup lists 6 data types, more than the average of 3.3 for this group.

Productivity apps tend to collect the work you do in them — documents, notes and files — so User Content is common. The question is whether it syncs to the developer's servers and how it is protected there.

On your iPhone

Settings to check for IDrive Online Backup

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Contacts

    Settings › Privacy & Security › Contacts. Limited Access shares only the people you select instead of your whole address book.

  4. 4

    Sign-in

    When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.

  5. 5

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  6. 6

    Notifications

    Settings › Notifications › IDrive Online Backup › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does IDrive Online Backup track you?

No tracking declared

There is no “Data Used to Track You” section on IDrive Online Backup's label.

Does IDrive Online Backup track you? Full answer and how to stop it →

iOS 18 and later

Lock IDrive Online Backup behind Face ID

  1. Find IDrive Online Backup on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. IDrive Online Backup now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not IDrive Online Backup has a passcode of its own. It does not change what the app sends to its developer.

From the App Store record

About IDrive Online Backup

DeveloperIDrive Incorporated
App Store categoryProductivity (also Utilities)
Latest version5.6.1, released October 2026
First releasedMarch 2011
RequiresiOS 17.0 or later
Size111 MB
Age rating4+
Languages7 (EN, FR, DE, IT, JA, PT, ES)
Bundle IDcom.prosoftnet.idriveonlinebackup

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Also by IDrive Incorporated: IDrive Photo Backup, IBackup.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what IDrive Online Backup sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask IDrive Online Backup's developer: Can the provider scan or read the files I upload?

How it compares

IDrive Online Backup vs similar cloud storage apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

Keep exploring

Apps similar to IDrive Online Backup

All cloud storage apps → Who tracks you? A–Z → Apps that collect contacts → Privacy label decoder →

Do it now

Your IDrive Online Backup privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1IDrive Online Backup's privacy label says it uses data to track you.
    Right.
    Not quite.

    False: there is no Data Used to Track You section on IDrive Online Backup's label.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3IDrive Online Backup collects Contacts.
    Right.
    Not quite.

    True: Contacts appears on its label, in the Not Linked to You section.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

IDrive Online Backup privacy FAQ

Is IDrive Online Backup safe to use?
Based on its App Store privacy label, iDrive Online Backup collects some data but says none of it is linked to your identity, and none is used for tracking. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does IDrive Online Backup track you?
No. IDrive Online Backup's label has no Data Used to Track You section.
What data does IDrive Online Backup collect?
Contacts, user content, contact info, identifiers, usage data and diagnostics. None of it is linked to your identity.
Who makes IDrive Online Backup?
IDrive Incorporated, according to the App Store. It was first released in March 2011 and the current version is 5.6.1.
Can I lock IDrive Online Backup with Face ID?
On iOS 18 or later, touch and hold IDrive Online Backup's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock. If you don't see the option, update iOS.
How does IDrive Online Backup compare with other cloud storage apps?
Across 170 cloud storage apps with labels in our snapshot, 29% declare tracking and 24% say they collect no data. IDrive Online Backup lists 6 data types against an average of 3.3.
Can the provider scan or read the files I upload?
The privacy label cannot answer that. Look for it in IDrive Online Backup's privacy policy or support pages, linked from the App Store listing. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.
How do I delete my data from IDrive Online Backup?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.

For photos and documents you choose to keep apart from your main library, see VaultForYou.

Facts on this page come from IDrive Online Backup on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction