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Is WEB.DE Safe?

WEB.DE privacy label · by 1&1 Mail & Media GmbH · checked November 2026

  • Tracks you
  • Recently updated
App Privacy label Developer-reported · checked November 1, 2026
Used to track you
2types
Linked to you
3types
Not linked to you
1type
Short answer

It depends on how you feel about tracking: WEB.DE declares data used to track you. The sensitive items are user content. In total the label lists 4 data types; 29% of cloud storage apps we checked declare tracking.

At a glance

WEB.DE privacy in one look

Data exposure on the label
Used to track you
  1. 1
  2. 2
  3. 3
  4. 4

Built only from the developer's App Store label. It describes disclosure, not tested behaviour.

Verdict from the label
Tracks you

WEB.DE's developer reports using identifiers, usage data to track you across other companies' apps and websites.

Try it

Did WEB.DE ask for something?

Pick the permission prompt you saw. We compare it with what WEB.DE's developer declared.

It asked me for access to…
Tap a prompt to compare it with the label.
Not on the label

Location is not on WEB.DE's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Matches the label

WEB.DE lists User Content on its label, linked to you. Choose Limited Access and pick only the photos you want to share.

Not on the label

Contacts is not on WEB.DE's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

Expected — and you can decline

WEB.DE declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.

Not on the label

Health & Fitness is not on WEB.DE's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.

A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.

Line by line

What WEB.DE collects, explained

Data typeWhat it coversWhere to limit it
User ContentSensitiveLinked to you Messages, photos, videos, audio recordings, documents and support chats you create or upload. Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too.
IdentifiersUsed to track youLinked to you An account ID, screen name, customer number or a device-level ID such as the advertising identifier. Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted.
Usage DataUsed to track youLinked to you What you tap, open and view inside the app, plus which ads you have seen. There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings.
DiagnosticsNot linked to you Crash logs, launch times, hang rates and energy use. Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate.
Reading the label

What WEB.DE's label means for you

WEB.DE's label has 2 types under “Data Used to Track You”, 3 types under “Data Linked to You”, 1 type under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.

Tracking is the declaration that most separates apps. It means identifiers, usage data from WEB.DE can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.

The items that deserve the most attention are user content. This is the content you actually care about. Where it is stored, who can read it and how it is backed up matters more than any other line on the label.

Cloud storage apps exist to move your files off the phone, so collecting user content is expected. What differs is encryption, sharing defaults and what the provider can read. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.

Among the 170 cloud storage apps in our snapshot with a label, 29% declare tracking, 64% collect data linked to you and 24% say they collect nothing. WEB.DE lists 4 data types, about the same as the average of 3.3 for this group.

Productivity apps tend to collect the work you do in them — documents, notes and files — so User Content is common. The question is whether it syncs to the developer's servers and how it is protected there.

On your iPhone

Settings to check for WEB.DE

  1. 1

    Tracking

    Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.

  2. 2

    Photos

    Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.

  3. 3

    Lock the app

    On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.

  4. 4

    Notifications

    Settings › Notifications › WEB.DE › Show Previews: When Unlocked keeps message and account details off the Lock Screen.

Cross-app tracking

Does WEB.DE track you?

Yes — 2 data types

Identifiers and usage data. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.

Does WEB.DE track you? Full answer and how to stop it →

iOS 18 and later

Lock WEB.DE behind Face ID

  1. Find WEB.DE on your Home Screen or in App Library.
  2. Touch and hold the icon until the quick-actions menu opens.
  3. Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
  4. Tap Require Face ID again to confirm. WEB.DE now asks for authentication every time it opens.

The lock is an iPhone feature, so it works whether or not WEB.DE has a passcode of its own. It does not change what the app sends to its developer.

From the App Store record

About WEB.DE

Developer1&1 Mail & Media GmbH
App Store categoryProductivity (also News)
Latest version10.19, released October 2026
First releasedMay 2010
RequiresiOS 18.0 or later
Size362 MB
Age rating4+
Languages4 (EN, FR, DE, ES)
Bundle IDde.web.mobilenavigator

The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.

Also by 1&1 Mail & Media GmbH: GMX.

Read with care

What the label cannot tell you

  • A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what WEB.DE sends.
  • It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
  • Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
  • Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
  • Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.

The question to ask WEB.DE's developer: Can the provider scan or read the files I upload?

How it compares

WEB.DE vs similar cloud storage apps

Data types listed on each App Store privacy label
Tracks youLinked to youNot linkedCollects nothing

Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.

Checking another app?

Look up any of our apps in seconds, or put two labels side by side.

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All cloud storage apps → Who tracks you? A–Z → Apps that collect user content → Privacy label decoder →

Do it now

Your WEB.DE privacy checklist

Tick what you have done
Tick each step as you do it on your iPhone.

Done. You have applied every control the label points to.

Quick quiz

True or false?

  1. Q1WEB.DE's privacy label says it uses data to track you.
    Right.
    Not quite.

    True: it lists identifiers and usage data under Data Used to Track You.

  2. Q2Apple tests every app to confirm its privacy label is accurate.
    Right.
    Not quite.

    Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.

  3. Q3WEB.DE collects User Content.
    Right.
    Not quite.

    True: User Content appears on its label.

  4. Q4Data “Not Linked to You” is never sent off your iPhone.
    Right.
    Not quite.

    It is collected and sent; the developer says it is de-identified rather than tied to your account or device.

  5. Q5Tapping “Ask App Not to Track” can stop an app from working.
    Right.
    Not quite.

    Apple's rules require apps to work the same whether or not you allow tracking.

Questions people ask

WEB.DE privacy FAQ

Is WEB.DE safe to use?
Based on its App Store privacy label, wEB.DE's developer reports using identifiers, usage data to track you across other companies' apps and websites. Whether that is acceptable depends on what you will store in it. The label is developer-reported, not an independent security test.
Does WEB.DE track you?
Yes. Its label lists identifiers and usage data under Data Used to Track You. You can decline at the iOS tracking prompt.
What data does WEB.DE collect?
User content, identifiers, usage data and diagnostics. Of these, user content, identifiers and usage data are linked to your identity.
Who makes WEB.DE?
1&1 Mail & Media GmbH, according to the App Store. It was first released in May 2010 and the current version is 10.19.
Can I lock WEB.DE with Face ID?
On iOS 18 or later, touch and hold WEB.DE's icon and choose Require Face ID (or Touch ID / Passcode). This is an iPhone feature and works for most downloaded apps, whether or not the app has its own lock. If you don't see the option, update iOS.
How does WEB.DE compare with other cloud storage apps?
Across 170 cloud storage apps with labels in our snapshot, 29% declare tracking and 24% say they collect no data. WEB.DE lists 4 data types against an average of 3.3.
Can the provider scan or read the files I upload?
The privacy label cannot answer that. Look for it in WEB.DE's privacy policy or support pages, linked from the App Store listing. Review automatic camera upload, shared-link expiry and whether client-side encryption is available.
How do I delete my data from WEB.DE?
Apps that let you create an account must also let you start account deletion from inside the app (an App Store rule since June 2022). Deleting the app from your iPhone alone does not delete data already sent to the developer.

For photos and documents you choose to keep apart from your main library, see VaultForYou.

Facts on this page come from WEB.DE on the App Store, as reported by the developer. Checked 2026-11-01. How we collect data · Report a correction