It depends on how you feel about tracking: WebMD declares data used to track you. The sensitive items are health and fitness, location and user content. In total the label lists 8 data types; 8% of medical records apps we checked declare tracking.
WebMD privacy in one look
- 1Collects nothing
- 2Not linked
- 3Linked
- 4Tracks you
Built only from the developer's App Store label. It describes disclosure, not tested behaviour.
WebMD's developer reports using contact info to track you across other companies' apps and websites.
Did WebMD ask for something?
Pick the permission prompt you saw. We compare it with what WebMD's developer declared.
WebMD lists Location on its label. Choose While Using and turn off Precise Location if the feature works without it.
WebMD lists User Content on its label. Choose Limited Access and pick only the photos you want to share.
Contacts is not on WebMD's label. That can be fine: data used only on your iPhone does not have to be declared. If the data would need to leave the phone for the feature to work, ask why it is missing.
WebMD declares data used to track you, so expect the “Allow to track?” prompt. Tap Ask App Not to Track; the app must keep working without it.
WebMD lists Health & Fitness on its label, linked to you. Approve Health categories one at a time in the Health app.
A permission is what the app can reach on your iPhone; the label is what the developer says leaves it. They answer different questions.
What WebMD collects, explained
| Data type | What it covers | Where to limit it |
|---|---|---|
| Health & FitnessSensitiveLinked to you | Health and medical records, HealthKit data, and fitness or exercise data. | Health app › your profile › Apps: switch off each category the app should not read or write; check Settings › Privacy & Security › Motion & Fitness. |
| LocationSensitiveNot linked to you | Where your phone is, either precisely (street level) or approximately (city or area). | Settings › Privacy & Security › Location Services: choose Never or While Using, and turn off Precise Location if the app does not need it. |
| User ContentSensitiveNot linked to you | Messages, photos, videos, audio recordings, documents and support chats you create or upload. | Settings › Privacy & Security › Photos: choose Limited Access or None; review Microphone and Files access too. |
| Search HistoryNot linked to you | Searches you run inside the app. | Look for a clear-history or private-search option in the app. |
| Contact InfoUsed to track youLinked to you | Your name, email address, phone number or postal address. | Use Sign in with Apple with Hide My Email where offered, and check the app's account and marketing preferences. |
| IdentifiersLinked to you | An account ID, screen name, customer number or a device-level ID such as the advertising identifier. | Settings › Privacy & Security › Tracking: turn off Allow Apps to Request to Track, or tap Ask App Not to Track when prompted. |
| Usage DataNot linked to you | What you tap, open and view inside the app, plus which ads you have seen. | There is no single iOS switch. Look for an analytics or personalised-ads toggle in the app's own settings. |
| DiagnosticsNot linked to you | Crash logs, launch times, hang rates and energy use. | Settings › Privacy & Security › Analytics & Improvements › Share With App Developers controls what Apple passes on; the app's own crash reporting is separate. |
What WebMD's label means for you
WebMD's label has 1 type under “Data Used to Track You”, 3 types under “Data Linked to You”, 5 types under “Data Not Linked to You”. A data type can appear in more than one section when it is used for different purposes — for example, identifiers used for both analytics and advertising.
Tracking is the declaration that most separates apps. It means contact info from WebMD can be combined with data from other companies to target or measure ads, or shared with data brokers. On iOS 14.5 and later, the app must ask your permission before tracking you through the advertising identifier; answering “Ask App Not to Track” blocks that identifier and tells the developer you have declined.
The items that deserve the most attention are health and fitness, location and user content. Health data is among the most sensitive data an app can hold, and US health-privacy law (HIPAA) does not cover most consumer apps.
Medical-record apps hold diagnoses, prescriptions and insurance details. Patient portals from your provider are bound by health-privacy rules in a way most standalone apps are not. Confirm the app is published by your hospital, insurer or a well-known records service, and turn on its login lock.
Among the 191 medical records apps in our snapshot with a label, 8% declare tracking, 71% collect data linked to you and 20% say they collect nothing. WebMD lists 8 data types, more than the average of 4.8 for this group.
Medical apps may hold the most sensitive data on your phone. Whether US health-privacy law applies depends on who runs the app, not on the App Store category.
Settings to check for WebMD
- 1
Tracking
Settings › Privacy & Security › Tracking. If “Allow Apps to Request to Track” is off, apps cannot ask, and they are told to treat you as having declined. You can also turn it off for this app alone.
- 2
Location
Settings › Privacy & Security › Location Services › WebMD. Choose While Using or Never, and switch off Precise Location if a city-level answer is enough.
- 3
Photos
Settings › Privacy & Security › Photos. Limited Access lets you pick exactly which pictures the app can see; Add Photos Only lets it save without reading your library.
- 4
Health
Health app › your profile picture › Apps › WebMD. Turn categories on one at a time; the app cannot tell which ones you declined.
- 5
Sign-in
When creating an account, Sign in with Apple can give the app a relay address from Hide My Email instead of your real one.
- 6
Lock the app
On iOS 18 and later, touch and hold the icon and choose Require Face ID. Anyone who picks up your unlocked phone then needs your face, fingerprint or passcode to open it.
Does WebMD track you?
Contact info. Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker.
Lock WebMD behind Face ID
- Find WebMD on your Home Screen or in App Library.
- Touch and hold the icon until the quick-actions menu opens.
- Tap Require Face ID (or Require Touch ID / Require Passcode, depending on your iPhone).
- Tap Require Face ID again to confirm. WebMD now asks for authentication every time it opens.
The lock is an iPhone feature, so it works whether or not WebMD has a passcode of its own. It does not change what the app sends to its developer.
About WebMD
| Developer | WebMD Health Corporation |
| App Store category | Medical (also Health & Fitness) |
| Latest version | 11.34, released October 2026 |
| First released | October 2008 |
| Requires | iOS 15.0 or later |
| Size | 151 MB |
| Age rating | 17+ |
| Languages | 2 (EN, ES) |
| Bundle ID | com.webmd.mobile |
The current version shipped in October 2026, so the app is actively maintained and its label is likely current. Labels are updated by developers when practices change.
What the label cannot tell you
- A label is self-reported. Apple publishes the developer's answers and can reject apps that misrepresent them, but it does not independently verify what WebMD sends.
- It does not say where data is stored, how long it is kept, whether it is encrypted, or which companies receive it. The privacy policy covers those points.
- Optional data counts: if a feature lets you add something (a profile photo, a phone number), the type is listed even if you never use the feature.
- Data handled only on your iPhone is not 'collected', so a no-collection label is compatible with an app that reads your files locally.
- Third-party sign-in, payment processors and SDKs are supposed to be included, but a label can lag behind a new version.
The question to ask WebMD's developer: Is this app run by my healthcare provider, or a third party?
WebMD vs similar medical records apps
- OneRecord
- WebMD (this app)
- KeepTrackMed
- UploMD
- Dr.Pad
- Tidy Health PHR
- Medical Records App
Fewer types is not automatically safer: a cloud backup app has to collect your files to work. Compare like with like.
Look up any of our apps in seconds, or put two labels side by side.
Apps similar to WebMD
All medical records apps → Who tracks you? A–Z → Apps that collect health & fitness → Privacy label decoder →
Your WebMD privacy checklist
Done. You have applied every control the label points to.
True or false?
- Right.Not quite.
True: it lists contact info under Data Used to Track You.
- Right.Not quite.
Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.
- Right.Not quite.
True: Health & Fitness appears on its label.
- Right.Not quite.
It is collected and sent; the developer says it is de-identified rather than tied to your account or device.
- Right.Not quite.
Apple's rules require apps to work the same whether or not you allow tracking.