The label has no “Data Used to Track You” section.
No. Lloyds Mobile Banking's label has no “Data Used to Track You” section, so the developer states it does not link your data with other companies' data for advertising or sell it to data brokers. It does collect financial info, location, contacts, user content, browsing history, search history, contact info, identifiers, usage data, other data and diagnostics, of which financial info, location, contact info, identifiers and usage data are linked to you.
What “tracking” means on an iPhone
Apple defines tracking as linking data from this app with data from other companies' apps, websites or offline sources for targeted advertising or ad measurement, or sharing it with a data broker. It is narrower than “collecting data”: an app can collect a lot without tracking you, and a small app can track you with a single advertising SDK.
Since iOS 14.5, App Tracking Transparency requires every app to ask before it accesses your device's advertising identifier or otherwise tracks you. The App Store label is where the developer declares which of its data is used that way. Lloyds Mobile Banking declares none, so it has no reason to show that prompt.
What Lloyds Mobile Banking collects instead
No tracking does not mean no collection. Lloyds Mobile Banking's label lists 11 data types, and financial info, location, contact info, identifiers and usage data are linked to your identity:
- Financial Info — card numbers, bank details, credit scores, salary, income, assets or debts (linked to you)
- Location — where your phone is, either precisely (street level) or approximately (city or area) (linked to you, not linked to you)
- Contacts — the people in your address book or social graph (not linked to you)
- User Content — messages, photos, videos, audio recordings, documents and support chats you create or upload (not linked to you)
- Browsing History — websites and other content you viewed that is not part of the app (not linked to you)
- Search History — searches you run inside the app (not linked to you)
- Contact Info — your name, email address, phone number or postal address (linked to you)
- Identifiers — an account ID, screen name, customer number or a device-level ID such as the advertising identifier (linked to you)
- Usage Data — what you tap, open and view inside the app, plus which ads you have seen (linked to you)
- Other Data — any data the developer did not fit into Apple's named categories (not linked to you)
- Diagnostics — crash logs, launch times, hang rates and energy use (not linked to you)
How to stop Lloyds Mobile Banking from tracking you
- When Lloyds Mobile Banking shows the tracking prompt, tap Ask App Not to Track.
- Already said yes? Open Settings › Privacy & Security › Tracking and switch off the toggle next to Lloyds Mobile Banking.
- To refuse every app in one go, switch off Allow Apps to Request to Track on the same screen. Apps then cannot ask, and are treated as if you declined.
- For Apple's own ads in the App Store, News and Stocks, see Settings › Privacy & Security › Apple Advertising and turn off Personalised Ads.
- Inside Lloyds Mobile Banking, look for an analytics or personalised-ads switch in its own settings; it covers data the iOS switch does not.
Lloyds Mobile Banking's full privacy label
None declared
Do other banking apps track you?
17% of the 196 banking apps with a label in our snapshot declare tracking; 3% say they collect nothing at all. Nearby in the list:
| App | Tracks you? | Data types |
|---|---|---|
| CBNA Mobile Banking | No | 6 |
| 1st Source Bank Mobile Banking | No | 7 |
| NatWest Mobile Banking | Yes | 7 |
| FB Mobile Banking | No | 8 |
| Starling | No | 8 |
| Axis Bank Mobile Banking | No | 5 |
| HSBC UK Mobile Banking | Yes | 9 |
| Spruce – Mobile banking | No | 6 |
Check your settings
Done. You have applied every control the label points to.
True or false?
- Right.Not quite.
False: there is no Data Used to Track You section on Lloyds Mobile Banking's label.
- Right.Not quite.
Labels are self-reported by developers. Apple can reject or remove apps that misrepresent practices, but it does not audit each label.
- Right.Not quite.
True: Financial Info appears on its label.
- Right.Not quite.
It is collected and sent; the developer says it is de-identified rather than tied to your account or device.
FAQ
How do I stop Lloyds Mobile Banking from tracking me?
Will Lloyds Mobile Banking still work if I decline tracking?
What is the difference between tracking and data linked to me?
Does declining tracking stop all data collection?
Can apps track me without asking?
Is Lloyds Mobile Banking safe? Full privacy report →How to lock Lloyds Mobile Banking on iPhone →Who tracks you? A–Z →All finance apps →